Introduction to Our Order Processing Policy
In today’s fast-paced retail environment, a clear and effective order processing policy is crucial for ensuring customer satisfaction. Our order processing policy outlines the steps we take to handle customer orders efficiently and accurately. Understanding this policy will help you navigate your shopping experience with us seamlessly.
Key Components of Our Order Processing Policy
Our order processing policy is designed with the customer in mind. Once an order is placed, our team verifies the order details and initiates the processing phase. This involves confirming product availability, processing payment, and preparing the order for shipment. It is important to note that in preparing your order for shipment, this often time means hand making and/or hand-preparing your order. The creation process takes time so please allow us that time to make your items particularly special!
Items that are handmade or assembled will take longer to produce than our ready-to-ship items. Here is an estimate for processing times based on product: Please note that these times can vary depending on the time of year and order fluctuation. If you have concerns regarding processing times or, please reach out to support at info@thecraftingcoder.com and we will be happy to help!
| Apparel | 3-5 Business Days |
| Supplies including Cup Wraps, Rhinestones, and Tools | 1-3 Business Days |
| Tumblers and Coffee Cups | 5-7 Business Days |
| Mystery Boxes | 5-7 Business Days |
| Additional Accessories including Beaded Pens, Keychains | 2-3 Business Days |
Customer communication plays a vital role during this stage, keeping you informed about the status of your order.
Customer Responsibilities and Expectations
As part of our order processing policy, customers are encouraged to provide accurate contact information and confirm their order details upon checkout. This ensures that any potential issues can be addressed promptly. While we strive to process orders quickly, please allow adequate time for order fulfillment based on your location. Customer inquiries regarding order status are welcomed and can be directed to our support team anytime.
In conclusion, our order processing policy is an essential framework that guarantees efficient order fulfillment while accommodating customer needs. We appreciate your understanding and cooperation, ensuring a smooth transaction for all parties involved.